Payment request
Manually send customers an email to review their order and complete payment.
Archives: Emails
Gift card received
Emails sent to gift card recipients once their gift card code has been issued and activated.
Partially refunded order
Notifies customers when their order has been partially refunded.
POS order refunded
Notifies customers when a full or partial refund has been issued for their in-person (POS) order.
POS order complete
Notifies customers when their in-person (POS) order has been completed.
Payment gateway enabled
Notifies admins when a payment gateway has been enabled.
Account created
Notifies customers when their account has been created.
Account password reset
Notifies customers when their password has been reset.
Customer note added
Notifies customers when you’ve added a note to their order.
New order
Notifies admins when a new order has been placed.
Order refunded
Notifies customers when their order has been partially or fully refunded.
Order fulfilled
Notifies customers when their order has been shipped.
Order confirmation
Notifies customers when their order has been received and is being processed.
Order on hold
Notifies customers when their order is pending payment confirmation.
Order failed
Notifies customers when their order has failed.
Failed order
Notifies admins when an order that was processing or on hold has failed.
Order cancelled
Notifies customers when their order has been cancelled.
Canceled order
Notifies admins when an order that was processing or on hold has been canceled.