Privacy Policy
Effective Date: 1/1/2024
Introduction
This Privacy Policy outlines the practices and policies of Gideon Optics (“we,” “us,” or “our”) regarding the collection, use, and protection of personal information provided by users (“you” or “users”) of our website https://gideonoptics.com.
Business Information
Our official business name is Gideon Optics, registered and operating in Pennsylvania, USA. You can reach us at info@gideonoptics.com for any inquiries related to your privacy. Our business phone number is 724-213-9721. Our mailing address is 1052 New Castle Road, Prospect, PA 16052.
Collection of Personal Information
We collect personal information from users when:
- You voluntarily provide it to us when using our website or services.
- You submit your phone number to receive messages via 10DLC.
- You provide personal data during the checkout process, account creation, comment form submissions, and if you upload media.
This data includes but is not limited to your name, email address, physical address, phone number, and for comments, the visitor’s IP address and browser user agent string to help spam detection. An anonymized string (also called a hash) created from your email address may be provided to the Gravatar service.
Use of Personal Information
We use the personal information you provide for the following purposes:
- To provide the requested services.
- To send you messages via 10DLC as per your request.
- To comply with legal obligations.
- To improve our services and user experience.
- For order processing, customer support, marketing, and comment moderation.
Cookies and Tracking Technologies
At Gideon Optics, we use cookies and similar tracking technologies on our website https://gideonoptics.com/ to enhance your browsing experience and provide you with relevant information. Cookies are small text files that are placed on your device when you visit our site. These cookies serve various purposes, such as remembering your preferences, analyzing website traffic, and enabling us to offer you personalized content and advertisements.
We use both essential cookies, which are necessary for the basic functionality of the site, and analytical cookies, which help us gather insights into how our website is used and make improvements accordingly. Essential cookies enable you to navigate our website and access its features securely, while analytical cookies allow us to understand which pages are most popular, which products or services you are interested in, and how you interact with our content.
By using our website, you consent to the placement of cookies on your device. You can manage your cookie preferences through your browser settings, including blocking or deleting cookies, if you wish to restrict the data we collect. Please note that disabling certain cookies may impact your ability to fully utilize our website’s features. For more information about how we handle your personal data and how to exercise your rights, please refer to our Privacy Policy. We periodically review and update our cookies policy to ensure it reflects our current practices and complies with relevant laws and regulations. Any updates will be posted on this page, so please check back periodically for the latest information. If you have any questions or concerns about our cookies policy, please contact us at info@gideonoptics.com.
Embedded Content
Articles on this site may include embedded content (e.g., videos, images, articles, etc.) from other websites. This embedded content behaves in the same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content.
Information Sharing
We share your data with shipping fulfillment, ShipStation, and credit card companies solely for the purpose of processing and shipping your orders. In the case of password reset requests, your IP address will be included in the reset email. Visitor comments may be checked through an automated spam detection service.
Privacy and 10DLC
As a 10DLC service provider, we adhere to the following principles:
- Privacy policies and terms and conditions are displayed next to the phone number entry fields.
- Privacy policies explicitly state that end user information is protected and not shared or sold to third parties for marketing, lead generation, or analytics purposes.
- The opt-in and opt-out procedures for 10DLC traffic are clearly outlined in both the call-to-action (CTA) and the Terms and Conditions. Opt-in and opt-out occur via the 10DLC number, and short code opt-out routes are not used.
Opting Out
You can opt out of receiving messages by texting STOP to the 10DLC number associated with our service. If you need assistance or have questions, text HELP for help.
Security
We take reasonable measures to protect your personal information from unauthorized access or disclosure. We have SSL encryption and secure servers in place to protect your personal data.
Data Breach Procedure
In the event of a data breach, we will respond with immediate notification and resolution.
Data Retention and User Rights
We retain your data indefinitely. If you leave a comment, the comment and its metadata are retained indefinitely. For users that register on our website, we also store the personal information they provide in their user profile.
You have the right to access, correct, and object to processing of your data. If you have an account or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. To exercise these rights, please email our support team at info@gideonoptics.com.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
Changes to this Privacy Policy
We reserve the right to update this privacy policy. Any changes will be posted on this page with the effective date. Please check back periodically for the latest information.
Compliance with Laws
Our products are US-specific, and we do not sell or advertise outside of the US.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please get in touch with us at info@gideonoptics.com or call us at 724-213-9721. Our mailing address is 1052 New Castle Road, Prospect, PA 16052.